Siri issues plaguing some iPhone 4S users

Oct 17, 2011 at 1:31 p.m. ET

Siri, Apple's new personal assistant for the iPhone 4S, isn't exactly working as expected for some users. Find out what's wrong, how to fix Siri and whether Apple is addressing the Siri issues.


If you were excited about Apple's newest personal assistant tool on the iPhone 4S, Siri, we have bad news for you. Users have been reporting some pretty major connection issues with Siri. What's going on?

Connectivity problems

A lot of people were excited about Siri, a voice command tool that allows iPhone 4S users to check the weather, search the web and more. To use Siri, the phone must be connected to a 3G network or Wi-Fi. However, users who have had problems note that their phone was properly connected when they experienced the issues.

Over ten pages of user complaints and responses about Siri problems fill the Apple discussion boards. The initial user report that kicked off the Siri conversation was posted on Friday, the first day that excited Apple fans received their iPhone 4S:

iPhone 4s arrived by mail today. Turned on Siri via Settings/General. Asking REALLY simple questions like "What is the weather?" and Siri has not responded ONCE with an answer other than:

"What was that again?"

"Sorry, something's gone wrong. Can you try that agan [sic]?"

"Sorry, I didn't get that."

"Uh oh. Something's wrong. Can you try again?"

SO frustrating and disappointing. The microphone doesn't seem like the problem, as it is able to record audio elsewhere. Is anyone else experiencing this issue with Siri?

As it turns out, a lot of people are experiencing the same issues with Siri. CNET reports that Apple hasn't commented on the problem. SheKnows reached out to Apple, asking about the connectivity problems with Siri, but we have yet to hear back.

Fix Siri!

Want to fix Siri? Business Insider says it has a simple solution for making Siri work:

  1. Turn Siri off (Settings > General > Siri)
  2. Reset the network settings (Settings > General > Reset > Reset Network Settings)
  3. Turn Siri on again

Business Insider reports that this simple process should fix your Siri connectivity problem. If it doesn't, try again.

Siri image credit via Twitter user @RyderBeaird

Read on for more Apple news

iPhone 4S makes its grand appearance
Apple iCloud price revealed
Apple: Top smartphone vendor with more cash than the U.S. government