Progressive chains and trendy boutique hotels are making guests feel at home by offering cool, complimentary incentives and perks. So get ready to pack your bags and take advantage of these five fun hotel features.
Guests never need to worry about the best spot for dinner, drinks or dancing thanks to the Navigator by Renaissance Hotels program, available at all of the Marriott-affiliated chain’s hotels. On-site trained “navigators” create an “In the Know” document for guests when they check in, outlining specific recommendations for that week. They also work one-on-one with hotel guests to curate experiences based on their specific interests and requests. The Navigator phone is also available online and via mobile app.
At Affinia boutique hotels, guests get a complimentary six-choice pillow menu featuring feather, down, hypoallergenic, magnetic therapy, Swedish memory or a sound pillow to hook up any MP3 player. Plus, guests can request a complimentary experience kit — for example, the Stayfit kit features a yoga mat, stretching blocks, fitness DVDs, workout bands, wrist and ankle weights, and a streetwise city map.
Whether you’re a diplomat or a doorman, the Sofitel Washington DC Lafayette Square treats everyone like a VIP. Monday through Friday, Sofitel’s limousine partner, Veolia Transportation, escorts guests to their downtown DC destinations, including Union Station. This exclusive service is offered on a complimentary basis from 7 to 9 a.m. In addition, guests are invited to think of Sofitel as a home away from home, and are encouraged to leave items such as clothes and toiletries for their next visit in a personal garment bag. Then Sofitel will store their belongings and have them waiting in their room when they arrive for their next visit.
Welcome to wine country! Every guestroom at the Meritage Resort and Spa in Napa, California, is stocked with a bottle of wine from Trinitas Cellars. Guests can drink the vino in the comfort of their room or bring it with them to dinner at the hotel’s restaurant, Siena. Trinitas Cellars also host free weekly wine tastings every Thursday in the resort’s lobby, and other local wineries offer free wine tasting on Friday evenings.
Resist the temptation to binge on mini-bar junk food by stocking your own treats. At the trendy Room Mate Hotel Grace in New York City, guests are allowed to customize their own mini bar — down to the last detail. Upon check-in, guests choose from a variety of drinks and snacks they want within an arm’s reach. This boutique hotel also features Manhattan’s only swim-up bar.