We’ve all heard food horror stories, like a bug in your fruit or a slug in your lettuce, but it’s not often a person is unlucky enough to find an entire dead creature in their meal. Unfortunately that’s reportedly what happened to a McDonald’s customer recently.
Ten-year-old Cordellia Buckley’s dad, Dave, decided to treat her to a Big Flavour sweet chilli chicken wrap from a Moreton, Merseyside branch of the fast-food chain. But instead of sinking her teeth into a chicken breast, Cordellia allegedly discovered a 4-inch dead frog instead. Not so tasty.
Buckley’s father was horrified by his daughter’s unpleasant experience and was quick to share it online.
— ITV News (@itvnews) November 3, 2015
“She only had a little bit before she felt something funny in her mouth. She spat it into her hand and said, ‘Ew, this is horrible. What is it?’ Then she said, ‘It’s a frog! It’s a frog!'” he said, according to Express. “I was driving down the motorway, and she was freaking out. She was going to be sick. I told her not to be silly and to put it into the bag. Then we stopped, and it was pretty obvious what it was. I phoned McDonald’s. I was disgusted”.
Buckley claims he hadn’t yet received an apology from McDonald’s, but they had asked him to send them the frog and offered him a refund for the incident. What he’d really like is for someone to say “I’m sorry”.
“It would be good customer service to call and apologise for something like this — it wasn’t a cold burger I was complaining about”, he said, according to the publication. To make matters worse, Buckley thinks the frog may have been part of a Halloween prank (the wrap was purchased on Oct. 31).
“It’s not a natural thing, like finding a slug in your lettuce. It was quite obvious that someone had put it in there, I suspect as a Halloween prank”, he said.
Popular fast-food places like McDonald’s have countless orders a day that are perfectly fine, but this latest horror story (if it’s true) should serve as a major quality control reminder. Because really, the only time you want to eat a dead frog is at a French restaurant.
Update, Nov. 5: McDonalds have reacted to the allegations of the dead frog, calling it “extremely unlikely.”
“The customer did not raise this with anyone in our restaurant on Saturday. Food hygiene and safety is of the utmost importance and we take matters like this very seriously,” a spokesperson for the company told International Business Times UK. “Our wraps are freshly prepared when ordered and it is extremely unlikely this originated from our restaurant and there is no evidence to suggest otherwise at this stage. We have asked the customer to return the item to us, so that we can investigate further.”