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Grandma finds glass shards in Kraft Singles while making grandkids lunch (UPDATE)

The Kraft Singles package claims to have no artificial preservatives or flavors. But it doesn’t mention anything about other unsavory ingredients.

This week, a woman in Ellisville, Mississippi, was going to make her grandkids a sandwich but found shards of glass in each of the cheese slices.


Tainted cheese is not new to Kraft, as they recalled boxes of Velveeta Cheese sold at Walmart locations in 12 states last year. Just last week, Kraft recalled over 200,000 boxes of the original flavor Mac and Cheese for containing pieces of metal. Kraft has been contacted for a statement, but has yet to respond.

UPDATE: Kraft has issued a statement explaining that what appears to be glass shards are actually naturally occurring lactose crystals or phosphate crystals. They explain:

“Occasionally people find something that looks like glass on the surface of their cheese that’s actually either lactose crystals or phosphate crystals. Lactose crystals form from the natural sugars found in milk, and phosphate crystals form from the phosphate emulsifier, an ingredient we use to help bind the cheese together – this is what gives it that ooey gooey melt people love. When there is too much lactose or phosphate in the cheese, or if the cheese loses too much moisture, crystals can form and appear to look like glass. We have a simple test we perform to confirm the particles are lactose or phosphate crystals. We remove a crystal from the cheese and we submerge it in boiling water. We swirl the water around the crystal for several minutes. If the crystals are from the lactose or the phosphate emulsifier, they will dissolve in the boiling water. Glass, on the other hand, does not dissolve. While there is nothing wrong with eating phosphate crystals and they won’t cause anyone to become ill, they can create an unappealing texture so we don’t recommend it. We never want our fans to have a bad experience with our products, and phosphate crystals certainly are not what they would expect or deserve from our cheese. Consumers who see crystals in any Kraft cheese should contact us so we can investigate and provide a refund.”

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