We're all apparently rage-tweeting our awful meals
Have you ever taken to Twitter to vent about a meal gone wrong? If so, you're not alone.
According to Big Hospitality UK, people are seven times more likely to tweet about a negative dining experience than they are to take to sites like Yelp or TripAdvisor to air their grievances. And, 78 percent of those tweeting negative comments do so while still in the restaurant, which means that with a little sleuthing, restaurants could take immediate action to change their customers' minds about their meal.
It doesn't take long to find disaffected diners on Twitter. Their reactions verge from disappointed...
To downright disturbed...
While some remain in denial.
Moral of the story? Restaurants who want to do damage control should start monitoring Twitter for mentions like these stat. Because really, no food service employee deserves to get a packet of hot sauce in the eye — no matter how bad those grilled pig intestines were.