VIDEO: Oprah's Pretty Woman moment at a purse shop

Aug 9, 2013 at 12:58 p.m. ET

Oprah Winfrey might be one of the most famous people in the world, but that didn't stop one salesperson from getting snooty and racist in a moment that could have been straight out of the Pretty Woman script.

Oprah Winfrey

Oprah Winfrey experienced her own Pretty Woman moment recently — but thrown in with the classism was a whole lot of racism, too.

The Butler star, who was in Switzerland to attend Tina Turner's wedding, stopped by a purse store and asked to see a $38,000 handbag — but was flatly denied.

"I was in Zurich the other day, in a store whose name I will not mention. I didn't have my eyelashes on, but I was in full Oprah Winfrey gear. I had my little Donna Karan skirt and my little sandals. But obviously The Oprah Winfrey Show is not shown in Zurich," she explained to Entertainment Tonight.

"I go into a store and I say to the woman, 'Excuse me, could I see the bag right above your head?' and she says to me, 'No. It's too expensive.'"

"One more time, I tried," Winfrey said. "I said, 'But I really do just want to see that one,' and the shopkeeper said, 'Oh, I don't want to hurt your feelings,' and I said, 'OK, thank you so much. You're probably right, I can't afford it.' And I walked out of the store."

"I could've had the whole blow-up thing and thrown down the black card, but why do that?" Winfrey said. "But that clearly is, you know... [Racism] still exists. Of course it does."

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The owner of the shop, who has since been identified as Trois Pommes, blew off the racism and said the assistant simply didn't recognize the megastar, but Swiss officials are tripping over themselves to ingratiate themselves to her.

"We are very sorry for what happened to her," tourism office spokesperson Daniela Baer told the Associated Press, adding on Twitter, "This person acted terribly wrong."

Watch Oprah explain the racist purse problem

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