Carnival: Full Refunds For All
Guests aboard a Carnival Splendor cruise ship got more than they bargained for Monday when a fire broke out in the engine room. Read on to see how these stranded passengers are getting home!
A relaxing cruise vacation evolved into an oceanic nightmare for the 4,500 passengers and crew aboard the Carnival Splendor in the Pacific Ocean about 200 miles south of San Diego.
A fire in the engine room on the Carnival Splendor cruise ship cut its power Monday. No one was hurt in the fire, but it left the ship with no electricity, no hot water or telephone service. Toilets and cold-water services were restored late Monday, thanks to auxillary power.
Passengers were initially asked to abandon their rooms for the upper deck, but were later allowed to return to their rooom. Cruise personal distributed water and cold food to the affected passengers, the company said.
The 925-foot Carnival Splendor was in route to the Mexican Riviera when the fire happened, according to the Miami-based company. Now, the ship is stranded until Mexican tugboats can reach the ship late Tuesday. The tugboats will tow the Carnival Splendor into the Mexican port of Ensenada so passengers can get off. It'll then be towed into Long Beach, Calif. for repairs.
"We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience," Carnival President and CEO Gerry Cahill said Tuesday in a statement. "Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring."
Splendor passengers will receive full refunds, transportation home and vouchers for a future cruise, the company reported. We'd hope so -- what a nightmare!
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