The new mobile app, First Opinion, aims to give patients quick answers to their most pressing medical questions.
Why go to your phone when you’ve got a question? Well, it takes about nine minutes to get an answer from the service, it says; it can take eons to hear back from your typical primary care provider.
What about privacy, you may ask? The sign-up process asks only for your first name and email address. Then you’re paired with a doctor. And, for all you moms out there that have questions about your child’s health, rest assured: All the doctors are moms.
C.E.O. McKay Thomas came up with the idea for First Opinion after his wife got pregnant in a foreign country and had issues communicating with her physician thousands of miles away. The service has raised about $2.6 million from investors.
The doctors on the service are screened by the company, and peers can review them so you can look at the ratings. The app launched last year and has completed 30,000 consultations over the past six months. The app focuses mostly on preventive care — so don’t go text-happy in a crisis.
"We introduce the doctor through the app by showing members the most important information about the doctor including how long they've been practicing, what type of doctor they are, how many consults they've completed and what their star rating is, and how many kids they have," Thomas said.
There is a bit of patient bias as far as it relates to the app: Right now, it’s only available on Apple devices.
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