Q: After I enter your contests, it asks me if I would like to enter again. However, when I read the Official Rules, some of your giveaways say only one entry per person. Which is correct?
A: The number of entries allowed varies for each giveaway. Because so many of our giveaways allow multiple entries, our system automatically asks if you would like to answer again. The best way to know which giveaways allow multiple entries is to read the Official Rules for each individual giveaway prior to entering.
Q: The giveaway I entered has now ended. When will winners be chosen?
A: After a giveaway ends, the SheKnows team is given a two week grace period to pull winners. While it usually doesn’t take a full two weeks for winners to be selected, we ask that you refrain from e-mailing us until after that two week period has passed.
Q: How will I know if I won a giveaway?
A: SheKnows contacts all of our winners by e-mail. On rare occasions, we will call the winners of larger prizes because there is more paperwork involved than usual to claim it. If we do call you, our team will always leave a message. Please make sure you have added firstname.lastname@example.org to your Safe Sender list and check your junk folder to avoid missing important messages from the Contest & Giveaway Team.
Q: I love your site and all the fun giveaways, but I'm Canadian. Can I still enter to win?
A: Unfortunately, our giveaways and contests are not open to Canadian residents at this time. We are working on meeting legal requirements to allow Canadian entries, and appreciate your patience in the mean time.
Q: Where can I find a list of who has won your giveaways?
A: A complete list of winners can be found on our Giveaway Winners Page here.
Q: I see my name listed on the Giveaway Winners Page, but nobody has e-mailed me. What should I do?
A: If you think you’re the winner of one of our contests, but haven’t received an e-mail from us, please check your Spam/Junk folder before contacting us. If you have checked your Spam/Junk folder and haven’t received an e-mail, and still believe you are a winner, please e-mail your full name along with the name of the giveaway you think you may have won to email@example.com so we can look into the issue.
Q: How do I claim my prize?
A: If you have won a SheKnows giveaway, you will receive an e-mail listing instructions on how to complete the next steps. There will be a form you must download and fill out completely in order for us to send you your prize. This form is called an Affidavit of Eligibility and is required by law. Once you have filled out the Affidavit and made a CLEAR copy of your driver’s license or state issued ID, please e-mail, fax, or mail all pages to our team at:
Attn: Contests & Giveaways Dept.
Attn: Contests & Giveaways Department
Scottsdale, AZ 85260
Scottsdale, AZ 8526016101 N. 82nd St., Ste A-9
We must receive a complete affidavit from you within 10 business days of the initial contact date or another winner will be selected.
Q: Why do you need a copy of my driver’s license to send me my prize?
A: A copy of your driver’s license or state issued ID is required to verify that you are in fact a United States resident in one of the eligible states of entry and are 18 years of age or older.
Q: How long will it take for my prize to be shipped?
A: Our team ships prizes daily and the majority of our prizes are fulfilled directly by SheKnows. In some cases, our prizes are fulfilled by a third party sponsor and can take several weeks to be mailed. If you have sent in your affidavit of eligibility and have not received your prize within two weeks, please contact us at firstname.lastname@example.org so we can determine the cause for delay.
Q: I’m interested in sponsoring a contest on your site. Who can I contact for more information?
We would love to send you more information! Please send an e-mail to email@example.com and a member of our team will reach out to you as soon as possible.
Q: I’d like to list my contest on your site. How can I submit it?
Unfortunately, SheKnows does not list giveaways on our site that are being hosted by another party. All giveaways listed on SheKnows site are organized internally to maximize our user experience and ensure all legal requirements are met.
Q: I still have a question about your contests after reading through the above information. How can I get an answer?
A: Please send an e-mail to firstname.lastname@example.org and our team will do our best to send you a response within three business days.