Wiring The Technology Generation Gap
Technology isn’t easy. We all know that. But technology is extra difficult for those who didn’t grow up with it. My parents are no different than anyone else in their age group. They don’t like change, and technological change is an even harder pill to swallow.
Grandma and her iPad by Iain Farrell via Flickr
My parents have never had a passion for technology.
I remember in the 1980’s when my dad purchased a VCR. It was one of the most technological events in the history of the Gunn household. We could actually rent movies and WATCH THEM ANY TIME we wanted. We were late to the party, but at least we were taking baby steps into this new electronics world.
The next step was to get a microwave. Regardless of the fact that it weighed 300 pounds and you could fit a compact car in there, our family finally had one.
In the mid-1990s, my parents got their first computer. It was a 380 with a 5 ¼ inch floppy drive and offered a dial-up modem that connected to AOL. (My parents still have the same AOL account.) They had a dot-matrix printer that you could hear printing from the next house over and felt like a tiny earthquake every time it would print a line. Zzzzzzzzzzzz. Zzzzzzzzzz. Zzzzzzzzzz. Zzzzzzzzzz.
But they were opening up to change and I was very proud of that.
In the early 2000’s my dad decided he needed a new computer because his floppy drive went out. By this time, mind you, there weren’t any more floppy drives on computers. Everything had moved to CDs. My dad however, had to special order a floppy drive and had it installed on his new computer. In the father/daughter world, this is known as “pick your battles.”
The next step for the Gunn household was to upgrade their internet connectivity. The Bellsouth installer came out but had one little problem: My parents still had permanently installed rotary phones….and this was 2004. I might have the only kid under the age of 30 that has ever even SEEN a rotary phone, much less talked on one. Thank you Bellsouth for helping to guide my parents into the new and high tech world of push button telephones.
Recently, we got a phone call that went like this:
“Hey Dana! Can I talk to Dale? I’m having a computer problem.”
I handed the phone to my husband (the default technical support for our family) who said, “Hey! What’s up?”
“Well, I was opening my e-mail and I got a message from someone I thought I knew, so I opened it and now my computer won’t do anything”.
Nine hours and two trips to their house later, my husband has made sure that their computer is now 100% hardened against a potential criminal attack from China. (And he did the same for my computer too!) I don’t know how families without an in-house technical support person can keep their computers running these days, but God help you all.
Recently my mother was given an iPhone by my sister and brother-in-law. We have the most fun going through her photos seeing how many times she has taken a photo of the inside of her purse, or a picture of herself when the camera lens did the “flip” feature. But I am proud to say that she has mastered texting and is even using LOL and emoticons.
And my sweet daddy is perfectly happy with his featureless flip-phone, but it was extra nice when we finally convinced him that keeping it turned on all day wouldn’t ruin the battery life.
The moral of this story is to be patient with your parents and their resistance to change and technology.
Because OUR children are going to think that WE are technology challenged when we don’t understand how teleporting works.
(These are not my parents, but this video made me laugh so much that I had to include it!)
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