My July 2.0 Stitch Fix: A Lesson in Customer Service

3 years ago

I know, I know. I JUST wrote about my July Stitch Fix order two weeks ago. But, I was left with a yucky taste in my mouth after that Fix and just didn’t like ANYTHING that much. I was disappointed. And even kind of annoyed because I was totally planning to find something amazing to wear to BlogHer.

Instead, I returned the whole box. I also dropped a line to one of my Stitch Fix contacts about how disappointed I was and she totally offered to send me a do-over! YAY, A DO OVER! She even tried to get it out in the mail ASAP so that I could check it out before I left for California, but unfortunately it arrived at my house 4 hours after I left.

I had something to look forward to when I got back though… and I’m in LOVE all over again. I couldn’t WAIT to share it with you all, but felt a little weird about it since I just posted about Stitch Fix so recently. So I do what I usually do. I asked you! And according to the immediate feedback on my Facebook page, you wanted a post and you wanted it NOW.

So, here we go. I didn’t even take the time to digitally erase the camera remote from my hand!

Ezra Bryn mixed material shirt - Pocketful of Joules

Item #1: Ezra Bryn V-neck Mixed Material Knit Shirt – $48
Remember when I said I wanted “interesting” tops? Well, LOOK at this one! It is a mix of chiffon and a gorgeous knit and it doesn’t look like something I’ve seen a million times before. The color is a pretty mint and I tried it on with a pair of casual jeans (Loft), a t-shirt material skirt (Loft), and a pair of grey skinny jeans (Kate Spade). The only drawback is that it is see-through so a layering tank top is a necessity. Keep or Return?

Mystree Skylar Asymmetrical Knit Zip Up - Pocketful of Joules

Item #2: Mystree Skylar Asymmetrical Knit Zip Up Jacket – $78
If you’ve been following since my very first Stitch Fix review, you’ll remember that I said that asymmetrical tops aren’t flattering on us busty girls. I don’t know if I got used to the moto jacket look or this one is just super cute, but I’m LOVING this jacket. It’s made out of a super soft knitted material on the outside and a t-shirt material as the lining. It’s basically a fancy sweatshirt and I can see myself throwing this on with jeans or shorts all the livelong day. Keep or Return?

Renee C Tucker Mixed Print Tank - Pocketful of Joules

Item #3: Renee C Tucker Mixed Print Tank – $48
I actually had this tank top pinned on my Pinterest board at one point, because I liked the crazy pattern. In person, I like it even more. The fit is perfect and the colors are so vibrant. There is a split-back feature in the back that I’m not crazy about… but it’s only seen if you wear the tank untucked on its own. I like how it can have a super hippy vibe with shorts (Gap) and a jaunty hat (Ashbury Hats), or it can be totally professional with a swing skirt (Stitch Fix). Keep or Return?

Pomelo Polka Dot Blouse - Pocketful of Joules

Item #4: Pomelo Missy Polka Dot Tab-Sleeve Blouse – $58
When I opened the box, this top was the one I was least excited about. I mean, polka dots are cute. Tab sleeves are cute. The colors are cute. I don’t know. But, then I tried it on as both a casual and work option and I think that can become one of those fun go-to tops. It looks fun as heck with my red skinny jeans (Stitch Fix) and also looks totally professional with a high-waisted pencil skirt (Loft) and leopard heels (Target). Keep or Return?

Daniel Rainn Greta Geo Print top - Pocketful of Joules

Item #5: Daniel Rainn Greta Geo Print Crochet Detail Blouse – $68
I never realized it before, but I’m a huge fan of Daniel Rainn. Whenever I buy something from that brand, I wear the heck out of it. This shirt is super adorable. The top portion is eyelet and the print has hints of red (check out the fabric close-up picture for the details). For the first look, I paired it with a pair of my often-worn plain black work pants (Loft). For the second look, I threw on a pair of boyfriend-ish jeans (Loft) and sassy wedges (Toms). Cute, right? Keep or Return?

Here are all the close ups:

the details - Pocketful of Joules

I want to know your thoughts. I really, really do. Because right now I’m pretty darn sure I’m going to buy the ENTIRE BOX! That’s right, the golden unicorn of Fixes has arrived… an entire box I want to keep! After having my first crappy Fix experience earlier this month, they really LISTENED to what I was saying and wanted to make it right. So they totally stepped up their game and I LOVE it all!

Let’s Talk Money
I think I’ve mentioned before that you get a 25% discount on the price if you buy the whole box. This entire box is $300 for all 5 pieces. Once you subtract the $20 styling fee, the additional buy-it-all discount is $70. I have been super lucky and three people have used my special referral code in the last month (which is AMAZING and has never happened before!!), so that is an additional discount of $75. So, for me to purchase the entire box it will be… $135.

Now it’s time for you all to chime in. Do you think I should keep the whole box?


Disclaimer: This post is not sponsored by Stitch Fix, I pay for the $20 styling fee and any clothing I purchase with my own hard-earned money. If you enjoyed my review and decide to try Stitch Fix for yourself, the biggest compliment you can give me is by using my referral link. Thank you to anyone who chooses to click through and support my shopping addiction!

This is an article written by a member of the SheKnows Community. The SheKnows editorial team has not edited, vetted or endorsed the content of this post. Want to join our amazing community and share your own story? Sign up here.

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